Structuring Your Agile Managed Service
All enterprise organizations are different, so why should every SAM managed service be the same?
SAM Agile is based on a core service which includes cleansing data, managing proof of entitlement, and license reconciliation to ensure that all required data is up-to-date and available to power the Managed Service. Building upon this foundation, License Dashboard then works with your organization to produce a list of priorities that will form the Demand Backlog of the Agile program.
This ensures your business has the essentials in place to enable licensing compliance and intelligent software procurement.
SAM Agile then informs your Software Asset Management team to meet the needs of your organization: Planning product- or vendor-specific activities in monthly sprints, allocating points to each activity, and operating on a tiered software publisher basis. Organizations can now work with License Dashboard to quickly scope a full year of SAM activity, with specific effort focussed on targeted activities throughout the year.
SAM Agile is flexible. This means a customer pays for the foundational core service, and is then charged per story when undertaking a sprint.
A sprint planning session will identify which stories are to be included in the following month. With each story having a predetermined point-value, an organization has control over how many points are consumed in a sprint, and so has control over spend every month.
As each story has a measured outcome in terms of cost optimization or risk mitigation, it is simple to calculate a return on investment for every point spent.
The flexibility of SAM Agile also makes it easy to switch focus to new priorities that may arise at short notice, like receiving notice of an audit from a major vendor. The sprint methodology’s adaptability means, an Enhanced ELP or Consultancy for this vendor can be added to the current sprint in real-time, with an outcome delivered within the month.